Residential Moves

Your first contact with Able Moving & Storage Inc. will be with a moving consultant who will advise you on every aspect of a well-planned move.

The moving consultant will come to your home to explain the many services we offer. Having done that, the moving consultant will perform a survey of everything in your home that will be moved - and he or she will probably point out things along the way that can't be moved (flammable items such as cans of paint, for example), that may require special attention or that must be prepared for the move by you or a third party (disconnecting a gas dryer or draining a waterbed are two common examples). This survey allows the consultant to provide you with an estimate of costs and various pricing options you may choose from.

If any questions arise as you make the final preparations for your move, don't hesitate to contact us for the answers.

If you order packing, a team of specially-trained packers will be sent to your home on loading day or the day before, depending on how much packing needs to be done.

On moving day your van foreman is in charge of the physical moving process. He is responsible for loading your goods at origin, drive the van, and delivering your belongings - safe and sound - into your new home. Generally, he'll be assisted in the loading and unloading processes by one to three helpers.

Before loading begins, the driver will lay down "floor runners" to protect carpets and flooring in entryways, hallways, and other high-traffic areas, as well as padding banisters and doorways to avoid marring walls and woodwork.

If your shipment is being stored at our facility or is being moved long distance, your driver will also prepare a detailed Inventory & Condition Report of the items to be moved. In addition to tagging every individual carton or piece of furniture with numbered and color-coded labels, he'll record each item on the inventory form. You should accompany the driver as he prepares the inventory, pointing out any special concerns or handling considerations along the way.

The driver will also ask you to sign the inventory sheets (if required) and to sign a bill of lading. This is the contract by which you authorize Able Moving & Storage Inc. to transport your possessions and agree to pay for those services. The bill of lading serves to confirm schedules, verify delivery information, address, dates, phone numbers and the valuation and protection plan that you've selected.

All furniture is wrapped in soft, insulated moving pads to protect it from scratches, dents, dirt, etc. Tightly loaded tiers - with heavy articles loaded on the bottom - will be constructed inside the van to avoid jarring or shifting while on the road.

The van foreman is required to collect payment for your move in full. Acceptable forms of payment are bank drafts, money order, Visa or Master Card. Personal cheques cannot be accepted. A copy of the bill of lading signed by the driver will be your receipt.

When your shipment arrives at the destination, you can help expedite the unloading process by having a room setting floor plan in mind, and by letting the driver know where you want things placed as they're unloaded and brought into your home.

The driver, crew, or the movers also will assemble any items which they disassembled at origin. Check off items from the inventory as they're brought in, noting their condition. If an item appears to have been damaged during the move or is missing, please try to let us know in writing via mail or fax within 48 hours of your move.